FAQ

 

DELIVERY TIME

Our garments are considered works of art and are made with the upmost quality workmanship therefore all orders are subject to 2 – 4 weeks processing/delivery time.

PRICING & METHODS OF PAYMENT

All prices are quoted in Canadian dollars and do not include applicable taxes and shipping. For customers ordering within Canada, taxes will be added based on your province. For international and US orders there are no taxes applied.

Upon placing an order and making payment you will receive a confirmation of your purchase with a receipt via email. Method of Payment options: Pay Pal, Visa, MasterCard, America Express, E-Transfers.

SHIPPING

Orders are processed, shipped and delivered Monday through Friday only. All orders placed on Saturday, Sunday or on national holidays, will be processed the following business day. The customer is responsible for all shipping charges related to undeliverable packages, including return to sender fees for future shipments.

EXCHANGES & RETURNS

If you are not happy with your NoMiNoU Activewear purchase we will provide a refund or exchange (excluding shipping costs) within 7 days of receipt. All returned items must be unworn and in its original packaging. We are not responsible for lost or damaged returns.

To return an item you must send us an email within 7 days of receiving your item, we will then provide return instructions.